FAQ

A FEW OF THE MOST COMMON QUESTIONS I GET ASKED.

If you have additional questions feel free to email me! info@patnunezart.com

  • HOW DO I BUY AN ORIGINAL?

I release my collections on my website three or four times per year. This will be advertised vía social media and mailing list. Originals are available here.

  • CAN I COMISSION A PAINTING?

    Of course! Thanks for loving my work.. to start the process, click here.

  • Will you copy a previous painting that already sold?

No, trying to duplicate a painting never works out. Is not possible to get it exactly right. BUT I would consider a project using similar style and colors of a previous piece. It will not be an exacte duplicate.

  • Do you ship internationally?

    Absolutely! Depending of the size of the piece and country. Before purchasing, let me know your zip/postal code for an estímate shipping cost.

  • How is my artwork going to be shipped?

    -All artwork is wrapped in paper, bubble wrap, and sent it in a well-fitting cardboard box.

    -Most artwork will ship via UPS or USPS, and most packages arrive between 3-5 days (domestic) from time of shipping (includes tracking and insurance).

    -International shipments will be sent via USPS or other carrier. International buyers, please note that shipping charges may vary from the amount you pay at checkout. Please email me with questions or to get an estímate.

    -Artwork larger that 50 inches (127 cms) is sent un-stretched and rolled safetely in a sturdy tube.

    -International shipments are calculase at checkout based on package weight and distance. If there is a discrepancia -/+ we will lwt you know vía email.

  • Can I pick up my artwork?

    -No problem! You are welcome to pick up your original artwork in person, please let me know by email and we’ll talk about the details

  • Returns

    We offer a 15-day return policy for original artworks or art prints, provided that the piece is returned in the same condition in which it was delivered. Please note that commissioned or personalized artworks are non-refundable.

    If you wish to make a return, please contact us within 15 days of receiving your order. Returns will not be accepted if the artwork shows any signs of damage or alteration.

    Thank you for understanding.

  • How long do i have to return a print?

-We accept print returns and exchanges within 15 days of receipt.

  • Who owns the painting?

    -I retain all rights to all artwork I create. This includes the rights to the image of sold & comisiones original paintings. I retain the rights to make reproducciones of any kind and all artwork I create unless the colector has parchase the full or parcial rights to the artwork (this is an addition to purchase the original).

INTERIOR DESIGNERS: I love working with designers because I love it when my artwork lives in a beautiful room! I offer designers a discount. Please email artbypatnunez@gmail.com so we can set up a specific coupon code for you to use frequently. I do not allow my work to be marked up without consent.

PRESS: I love working with bloggers, editors and stylists. Please feel free to use some of my images and please credit me. If you have any questions, please email me artbypatnunez@gmail.com. I’d love to know about your ideas and projects, also love sharing my artwork!